Privacy Policy

Last Updated: March 31, 2026

At Premier Custom Hardwood Flooring, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide to us through our website and our Meta (Facebook/Instagram) advertising campaigns.

1. Information We Collect

We collect information that you voluntarily provide to us when you request a quote or inquire about our services (such as hardwood installation, refinishing, or repairs). This may include:

• Name

• Email address

• Phone number

• Service address or city

• Project details and preferences

2. How We Use Your Information

The information we collect is used strictly for business purposes, including:

• Contacting you regarding your request for a flooring estimate.

• Providing information about our services and service areas.

• Improving our website and marketing efforts through tools like Google Analytics and Meta Pixel.

3. Communication: Calls and SMS

By providing your phone number and submitting an inquiry via our website or Meta Instant Forms, you provide express written consent to be contacted by Premier Custom Hardwood Flooring via telephone calls and SMS/text messages for the purpose of discussing your project.

• Opt-Out: You may opt out of receiving text messages at any time by replying “STOP” to any message you receive.

• Help: Reply “HELP” for more information.

• Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchase.

4. Data Sharing and Third Parties

We do not sell, rent, or lease our lead information to third parties. All personal data collected is kept strictly in-house for our own professional use. We use Meta and Google Analytics to measure the effectiveness of our advertising, but your specific identity is never sold to outside marketing firms.

5. Data Security and Retention

We implement industry-standard security measures to maintain the safety of your personal information. We retain your data only as long as necessary to fulfill the business purposes outlined in this policy or as required by law.

6. Your Rights and Choices

You have the right to:

• Request a copy of the personal data we hold about you.

• Request that we correct or delete your personal information.

• Withdraw your consent for marketing communications at any time.

7. Contact Us

For any questions regarding this Privacy Policy or to exercise your data rights, please contact us at:

Premier Custom Hardwood Flooring Email: info@premeircustomhardwoodflooring.com Website: https://premiercustomhardwoodflooring.com/